



Frequently Asked Questions
What are the shipping options for my order?
What are the shipping options for my order?
At Mağazam, we offer multiple shipping options to meet your needs. Standard shipping typically takes between 5-7 business days, while expedited options are available for faster delivery. All orders are tracked for your convenience, so you can keep an eye on your package as it makes its way to you. We strive to ensure your purchase arrives safely and promptly.
How do I know the quality of your products?
How do I know the quality of your products?
Quality is our top priority at Mağazam. We use 100% solid walnut, hand-sanded for a smooth finish, and treated with natural oil to enhance durability and aesthetics. Each piece is carefully crafted to meet our high standards, ensuring you receive a product that not only looks beautiful but also lasts. We invite you to read customer reviews and testimonials to learn more about their experiences.
What is your return policy?
What is your return policy?
We understand that sometimes a purchase may not meet your expectations. That's why we offer a hassle-free 30-day return policy. If you're not completely satisfied with your live edge walnut floating shelf, simply contact our customer service team within 30 days of receiving your order, and we will guide you through the return process. Your satisfaction is important to us!
Are your shelves easy to install?
Are your shelves easy to install?
Absolutely! Our live edge walnut floating shelves come with concealed heavy-duty metal brackets that make installation straightforward. Each shelf includes all necessary screws and dowels, and the design ensures that the shelf securely slides onto the bracket arms for a floating look. We also provide easy-to-follow installation instructions to ensure that you can set it up with ease.
Can I customize the size of the shelf?
Can I customize the size of the shelf?
Yes, we offer custom sizing options for our live edge walnut floating shelves to ensure they fit perfectly in your space. Whether you need a longer or shorter shelf, our team is ready to help you create a piece that meets your specifications. Simply reach out to us before placing your order, and we will work with you to provide a tailored solution.
What makes your shelves eco-friendly?
What makes your shelves eco-friendly?
Our commitment to sustainability is reflected in our choice of materials and finishes. We use 100% solid walnut sourced responsibly, and our shelves are treated with VOC-free natural oil, making them safe for your home and the environment. By choosing Mağazam, you’re not just investing in beautiful furniture; you’re also supporting eco-friendly practices that care for our planet.

